Small Business Resource Guide 2002
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Post Filing Issues

Understanding Your Rights

Taxpayer Advocate

The Office of the Taxpayer Advocate administers the IRS' Problem Resolution Program (PRP) and is responsible for representing the taxpayers' point-of-view within the Service. Through annual reports to Congress, the Taxpayer
Advocate identifies the most significant problems taxpayers are experiencing and what
the IRS is doing to correct them. The Taxpayer Advocate is also responsible for recommending systems improvements and legislative proposals to improve services and reduce burden for taxpayers.

Problem Resolution Program (PRP)

PRP provides assistance to taxpayers whose problems are not resolved through normal IRS channels. Each IRS district and service center has a Problem been resolved in prior contacts with the IRS, you may call PRP at 877-777-4778 or use the PRP Directory and write or visit the PRP office closest to you.